Training and Support

Uninsured Loss Recovery

We recognise the importance of working with our clients, and working to help them understand the legal issues involved in making claims.

We see the business relationship as a partnership, and we will work with you and your staff to ensure that we all understand the processes involved and that we work together successfully to achieve the best financial results for both of us.

To achieve this we will provide your staff with training on the legal matters so that they are comfortable with the processes and that they understand what we do and why we do it.

Such training includes:

• Documenting the losses
• The legal process
• Claims involving the Motor Insurers Bureau
• Claims involving foreign registered vehicles

Debt and Asset Recovery

It is a crucial part of our role to help our clients’ credit control teams to perform as effectively as possible. To that end, we are always happy to offer in-house training (free of charge) on topics such as County Court procedure, enforcement of Judgment Debts through the County Court, effective terms of business, and so on.

We can also arrange for you to experience the day to day work of the High Court Enforcement Officer through our industry contacts.

We view ourselves as a natural extension of your team! With that in mind we can offer training to keep you updated with developments in debt collection, asset finance, court procedures relevant to your business.

Legal Costs

Our cost experts frequently encounter issues within files when it is too late to do anything about them. We have therefore devised a series of training courses to raise awareness of the most common areas where problems and/or difficulties arise and which have a negative impact on costs recovery and ultimately the efficiency of your practice.

How to maximize your profit costs – 2-hour course
An introduction to the basic principles of inter-partes costs recovery. We will also discuss the ways in which to maximise the costs recoverable from paying parties.

Cost budgeting master class – 2.5-hour course
An overview of the cost budgeting procedure and tactics to employ at Cost Case Management Hearings to enable your budget to be assessed at more than expected.

Bankrupt Claimant? How not to lose your entitlement to costs – 2-hour course
This is the biggest grey area for most of our clients.

We are able to deliver training to your requirements and the details above are merely an indication of the subject areas we have recently recovered. Please let us know what areas you would like covered and we can tailor the content to meet your needs.